Frequently asked questions and answers

Q: What is Buenno Research

A: Buenno Research is a Finnish company specialized in measuring and improving customer service quality. We have been providing mystery shopping and other market research services for the largest Finnish retail chains for several years. Recently our operations have expanded to Scandinavia, Germany, Australia and the United States too. Globally we have more than 4,000 satisfied Mystery shoppers in our register.

Q: Why do you need my phone number?

A: We will notify you about the new research tasks via text message. You can unsubscribe from the list anytime you want and we will delete all the information we have about you.

Q: How much will I get paid?

A: The payment depends on the complexity of the assignment. The pay is always stated in the details of the assignment email so you will know it from the beginning. Usually the payment varies from 40usd to 80usd per assignment.

Q: How and when will I get paid?

A: You can choose to get paid via PayPal or via guru.com platform (a site where the funds will be secured and released after the task). The funds will be released right after the mystery shopping assignment has been successfully completed and approved (latest 1 week from the completion of the assignment). So you don’t have to wait for the payment long.