Become a Mystery Shopper

"I think it was well thought out and good experience"
- Danielle New York US
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Buenno Research is a Finnish company specialized in measuring and improving customer service quality.

We have been providing Mystery shopping services since 2016 in United States. We have over 4 000 mystery shoppers around the world and we provide over 100 different research for different companies every year.

Currently open tasks

Womens’ fashion store:

  • Manchester, Vermont – 150 USD (will be paid via Pay Pal)

As a mystery shopper you visit in different kind of stores and report how you were served in the store. Before the visit we will teach you the things you will observe in the store. In the store you can shop as you normally would. You will just pay attention to small details of the service situation. After the visit you will report your findings through our shopper portal. The payment depends on the shop and the complexity of the questionnaire, anywhere from 30usd to 150usd per report.

Over 4000 registered shoppers and counting

Sign up now and get notifications of new research tasks in your area


Name (First name and last name)


Birth year


State / Country


Phone number


Level of education

Privacy Policy – Registry Policy

Signing up does not obligate you in any way. You can always choose which research tasks you like to commit yourself to and to which not. We don’t hand over your information to any third parties, and you can unsubscribe from the register whenever you like. If you want to know more about us, check the FAQ page or send us a message to shopper(at)buennoresearch.com.

If you have any questions, don’t hesitate to get in touch with our team


Aaku Asujamaa


Mail: aaku (at) buenno.fi


Natalia Paananen

Research Manager

Mail: natalia (at) buenno.fi

Frequently asked questions


Q: What is Buenno Research

A: Buenno Research is a Finnish company specialized in measuring and improving customer service quality. We have been providing mystery shopping and other market research services for the largest Finnish retail chains for several years. Recently our operations have expanded to Scandinavia, Germany, Australia and the United States too. Globally we have more than 4,000 satisfied Mystery shoppers in our register.

Q: How much will I get paid?

A: The payment depends on the complexity of the assignment. The pay is always stated in the details of the assignment email so you will know it from the beginning. Usually the payment varies from 40usd to 80usd per assignment.

Q: How and when will I get paid?

A: You can choose to get paid via PayPal or via guru.com platform (a site where the funds will be secured and released after the task). The funds will be released right after the mystery shopping assignment has been successfully completed and approved (latest 1 week from the completion of the assignment). So you don’t have to wait for the payment long.

Contact Information